KBI 311861 Issue Addressed: Argent WorldView Installation Issue


Argent WorldView 7.0A-R12 and below


Friday, 21 August 2020


Argent WorldView fails to install, and the installation process terminates

Argent WorldView starts the install process, and the prerequisite-check window flashes on the screen for a split second

The install process then terminates prematurely with no additional information

Technical Background

The Argent WorldView setup process retrieves the SQL Server version to verify whether it is adequate

This is implemented by executing a SQL query, which usually returns just the SQL Server version

Example: Microsoft SQL Server 2017 Enterprise Edition

But, certain installations of SQL Server return the version with a description, causing a buffer overflow


Microsoft SQL Server 2017 (RTM-CU19) (KB4535007) – 14.0.3281.6 (X64) Jan 23 2020 21:00:04

Copyright (C) 2017 Microsoft Corporation Enterprise Edition: Core-based Licensing (64-bit) on Windows Server 2016 Datacenter 10.0 (Build 14393: ) (Hypervisor)

We have addressed the issue by increasing the buffer size from 256 to 10,240


Upgrade to Argent WorldView 7.0A-R13 or above