KBI 312144: Issue Addressed: System Down Rule Using Windows API Connect Could Report Up Status for Offline or Non-Existent Machine

Version

Argent Omega 2.2A-2310-A or earlier

Date

Friday, 22 December 2023

Summary

When running System Down Rule using Windows NetRemoteTOD API option against offline or non-existent machine, Argent Omega could report the erroneous up status once or a few times for every 24 hours. It results in mistaken condition corrections and system down alerts immediately following.

The issue has been addressed in Argent Omega 2.2A-2401-A.

Technical Background

The issue is caused by a buggy feature of lambda function in C#. The function has been re-implemented using another technique.

Resolution

Upgrade to Argent Omega 2.2.2401-A or later.

For further assistance, please contact Argent on Instant Help at
https://Instanthelp.Argent.com/