KBI 310633 Issue Addressed: Argent Console Events Are Not Archived In Non-Stop Monitor Environment
Version
Argent Advanced Technology 1308-A or below
Date
Wednesday, 7 Aug 2013
Summary
Addressed an issue where Argent Console Motor skips console event archiving even it is enabled on GUI
Technical Background
A coding error in program ARGSOFT_PURGE.EXE that prevents it from reading the motor configuration SQL table. It continues reading the setting from registry, which is not updated under Non-Stop Monitor environment
3.1A-1310-A corrects both issues of reading configurable SQL table and replicate relevant registry keys properly for easier inspection
Resolution
Upgrade to Argent AT 3.1A-1310-A or above
Customers who cannot upgrade for the time being can use the workaround. Copy the following registries from HKEY_LOCAL_MACHINE\SOFTWARE\ARGENT\ARGENT_CONSOLE
to
HKEY_LOCAL_MACHINE\SOFTWARE\ARGENT\ARGENT_CONSOLE\SERVER:
- ENABLE_ARC
- ARC_DAYS_OLD
- ARC_ODBC_SOURCE
- ARC_SQL_TABLE
- ARC_EVENT_TYPE
- ARC_SQL_BACKEND
Customers have to do so for each motor