Version

Argent Advanced Technology 1601-T8 and later

Date

Monday, 2 May 2016

Summary

Argent Advanced Technology has been introduced a new Rule category ‘Process CPU Usage Rules’ in Argent for XenApp under ‘Application Monitoring Rules’ to check whether process of any application running in ICA (Independent Computing Architecture) sessions in XenApp 6.5 server, has the CPU usage matching the threshold condition

Example:

‘Process CPU Usage Rules’ checks the CPU usage of all processes of applications running in ICA (Independent Computing Architecture) sessions in XenApp server

Rule ‘RULE_PCS_CPU_USG_AT_LIMIT’ is broken, if the CPU usage of a process of an application running in ICA (Independent Computing Architecture) sessions in XenApp server is greater than 40%

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Technical Background

A higher value indicates more CPU usage

It should be checked immediately to find out the root cause of the extreme CPU usage

It is significant to prevent users and their processes from utilizing the CPU too much and maintain a consistent performance level for all users on the XenApp server

This Rule informs if any process of applications running in ICA (Independent Computing Architecture) sessions in XenApp 6.5 servers has CPU Usage, matching the threshold condition

Also, there is a provision to exclude specific User Accounts from monitoring

Wildcards ‘*’ and ‘?’ are allowed in both Include and Exclude options

Resolution

Upgrade to Argent Advanced Technology 1601-T8 or later