KBI 310338 Automatic Reports Not Being Sent

Version

All

Date

12 Nov 2012

Summary

Some Automatic Reports are not being sent to the specified UNC share path.

Technical Background

This is often due to the number of characters in the UNC share and file name path.

If the UNC path name is very long it may generate too many characters and cause the generated report to not be sent.

Resolution

A workaround is to shorten UNC share path and/or rename the report with fewer characters.