KBI 220678 Unable To Install Argent XT Products Over UNC Path


Argent Ninja 8.0A-0701 and below

Argent Business Manager 8.0A-0701 and below

Argent XT 8.0A-0701 and below


29 March 2007


Installation of the Argent Ninja, the Argent Business Manager, or Argent XT fails when the source files are on a remote UNC path.

Technical Background

During an install over a UNC path it appears that part of the procedure responsible for copying files fails to execute and simply flashes to the next part of the install wizard.


A workaround is to avoid installing across the network by first copying the install media to the local machine.

This is a known issue and will be resolved in a future version.