Version

None

Date

6 Jun 2008

Summary

When the Argent Defender server is under heavy load, the IE instance may not be able to load the home page properly.

As a result, user receives alert ‘Web server may be offline’.

But when user checks the web site from another machine, the web server is fine.

It is understandable that it is the monitoring tool not the monitored target that gets stressed.

Nevertheless, the false alarm could be annoying and should be avoided.

Technical Background

N/A

Resolution

To address the issue, following chunk of script can be used to replace the first statement of ‘Navigate’.

bFound = false



i = 0



do while i < 10 and Not bFound



	'Reset error state and clear the previous navigation error



	ResetErrorState	




	'Navigate to the home page

	

	Navigate url 




	'Use TestStringExist, ElementExist etc to make sure the right page 

	

	bFound = TestStringExist(string, TRUE, TRUE)




	if Not bFound then

	

		'give it some time to recover

		

		Wait 10	

		

	end if

	

loop