KBI 310099 Auto-Upgrade For Client GUI Fails To Start.

Version

Up to and including Argent Extended Technology 8.0A-0707

Date

10 Apr 2008

Summary

After upgrading the Primary Argent Scheduling engine to 8.0A-0801, when attempting to start a Client GUI (installed on user’s workstation, etc), instead of automatically downloading and upgrading the Client GUI, you receive a version mismatch message.

Technical Background

The XT_UPGRADE.EXE file on a client GUI prior to the Argent Extended Technology 8.0A-0801 is incompatible with the current version.

Resolution

Copy the 116KB XT_UPGRADE.EXE file from the Argent Extended Technology 8.0A-0801 installation files (\ARGENT_EXTENDED_TECHNOLOGY_8_0A_0801\_ARGENT_INSTALL) to the client GUI machine (%systemdrive%\ARGENT\ArgentManagementConsole) replacing the 114 KB XT_UPGRADE.exe file.

Open a command prompt on the Client GUI machine, change directory to %systemdrive%\ARGENT\ArgentManagementConsole.

Be sure the Client GUI is NOT running, and then run the following command:

xt_upgrade.exe /GUI

This may take a couple of seconds to complete the download and upgrade of files for the Client GUI.

If there are multiple Client GUI installations to be upgraded, you may consider using the following script:

xcopy \\[***SERVERNAME***]\argent\argentmanagementconsole\xt_upgrade.exe

C:\argent\argentmanagementconsole\ /Y

START /HIGH /WAIT c:\argent\argentmanagementconsole\xt_upgrade.exe

START /LOW /WAIT c:\argent\argentmanagementconsole\AMC.EXE

This could be put into a batch file and giving to affected users to run on their workstations, or put on a UNC for users to access, and run on their local machines. This will minimize administrative effort for multiple upgrades.