KBI 310105 Remote GUI Installation For A 64-Bit Windows Argent Server

Version

Argent Console 8.0A-0707-D

Date

18 Oct 2007

Summary

Remote GUI Installation For A 64-Bit Windows Argent Server

Technical Background

The 64-bit edition of Windows Server 2003 has implemented the registry in a way that affects the ability for 32-bit clients to read registry values. More details are found in Microsoft KB 896459.

This impacts an installation of the Remote Console GUI on a 32-bit workstation or server when the main Argent server is on a 64-bit server. At Remote GUI install time, the following message is shown:

For text searching, this message is “Server ‘argentvmjoe’ is not a Argent Console main engine.

Resolution

A workaround is to provide a copy of the registry tree from the WOW6432 copy to the place the 32-bit client is expecting it to be.

With a 32-bit regedit client, such as the one on the Remote GUI machine, connect to the main server and copy the entire tree HKLM\Software\WOW6432Node\Argent\ArgentManagementConsole to HKLM\Software\Argent\ArgentManagementConsole. The install of the Remote GUI should then succeed.

This has been logged as an Issue Report and will be resolved in a future release.