Version

Argent Extended Technology 8.0A-0901-B

Date

2 June 2009

Summary

When switching from using the Fast Graphics Engine to the Extended Graphics Engine, each time a graph is previewed by selecting the ‘View Report/Graph’ tab an error message appears: “Failed to load GSP file”.

Technical Background

This issue occurs when a custom graph is created and saved using one type of graphics engine, and then the default graphics engine is changed.

Resolution

The usage of the GSP file is registered in XXXX_REPORTS.XML under each product directory.

For example, Argent Guardian is C:\Argent\ArgentManagementConsole\ArgentGuardian\ag_reports.xml

Removing the ‘cfg’ attribute in the corresponding report tag will reset the report to use default GSP file, PERFDATA.GSP.