KBI 310164 Maximum Allowed TCP Connections

Version

Argent Extended Technology 8.0A-0901-B

Date

29 May 2009

Summary

The following entry appears in the service logs:

Maximum allowed TCP connections are in process. Wait for next attempt

Technical Background

This message is a WARNING message, not an error.

The below registry key controls the maximum concurrent TCP connections:

HKLM\Software\Argent\ArgentManagementConsole\TCP_MAX_ALLOWED_CONNECTION

When current connections are more than the limit, the main engine simply drops the connection.

Each monitoring product sends requests to the Argent Console or Main Engine by TCP.

If the connection is dropped by the main engine, the client will retry in 10-30 seconds.

By default, the registry value is 0, or NO LIMIT.

If the registry key value is changed, and if the number of TCP connections exceed the value, the following message will appear in the service logs:

Maximum allowed TCP connections are in process. Wait for next attempt

Resolution

Reset the value of the Registry Key to 0:

HKLM\Software\Argent\ArgentManagementConsole\TCP_MAX_ALLOWED_CONNECTION

OR if Argent AT:

HKLM\Software\Argent\ARGENT_GUARDIAN_ULTRA\TCP_MAX_ALLOWED_CONNECTION
Note this is a Microsoft issue that Argent attempts to circumvent, but cannot correct or control.