KBI 310226 Could Not Read Information For ActiveX Object


Windows XP Korean Version


8 Oct 2010


When you attempt to install the Argent XT products on Windows operating systems that use unicode language characters, you may encounter the following message boxes:

You can still proceed with the installation after these error messages, however it will eventually fail and crash the installation process.

Technical Background

If the “Language for Non-Unicode Programs” option is set to East-Asian languages (eg: Korean, in this case), this will occur.


Find “Regional and Language Options

In that option, go to the third tab “Advanced“, and ensure the language is set to “English