KBI 310240 Argent Defender Cyclops Failed on Argent AT Client GUI Install


Argent Advanced Technology – ALL versions


8 Apr 2011


On installing the Argent AT GUI on a workstation or non-Argent server, error messages are displayed stating that the Cyclops loader and player failed. The installation completes, but the product will not function.

The Windows event log shows an event similar to the following:

Log Name:      Application

Source:        SideBySide

Date:          4/7/2011 9:22:39 AM

Event ID:      33

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      DC256-7.pfshq.com


Activation context generation failed for \"C:\Argent\ArgentDefender\cyclops_recorder.dll\". Dependent Assembly Microsoft.VC80.MFC,processorArchitecture=\"x86\",publicKeyToken=\"1fc8b3b9a1e18e3b\",type=\"win32\",version=\"8.0.50727.4053\" could not be found. Please use sxstrace.exe for detailed diagnosis.

Event Xml:

<Event xmlns=\"http://schemas.microsoft.com/win/2004/08/events/event\">


    <Provider Name=\"SideBySide\" />

    <EventID Qualifiers=\"49409\">33</EventID>



Technical Background

When installing Argent AT, if the Microsoft Visual Studio components aren’t installed, the installation runs a separate process to install them. In some cases, security policies or other circumstances may cause this separate process not to execute.


Manually install the Microsoft Visual Studio 2005 SP 1 components using either vcredist_x86.exe or vcredist_x64.exe under the _ARGENT_AT_INSTALL folder in the Argent AT installation package.

After installation of the components, you should be able to manually register the Cyclops DLLs in the \Argent\ArgentDefender folder using the following commands:

regsvr32 cyclops_recorder.dll

regsvr32 cyclops_player.dll