KBI 310321 Scheduled Monitoring Tasks Not Responding

Version

Argent AT 3.1A-1207-A

Date

23 Oct 2012

Summary

Scheduled Monitoring Tasks hanging or not responding when accessed.

Technical Background

Console hangs (not responding) when accessing the Scheduled Monitoring Tasks screen

This affects only affects Argent products which have more than 10 Relators running

Restarting services and truncating the JobWaterMark and ExecJobs tables does not resolve the issue

Re-installing the product only temporarily resolves the issue

Resolution

Pending updates from Argent development