KBI 310911 Node Is Reported Down But GUI Test Result Shows Up Status

Version

Argent Advanced Technology all versions

Date

Wednesday, 9 Apr 2014

Summary

When customer does GUI Test, the Monitoring Engine process is spawned on server that customer currently logon, and under the security context of current logon user

When Argent AT service does the test, it is done on the Trusted Agent or Main Engine under the security context of service account

The engine used is defined in Relator

When customer gets such obvious inconsistency that Node is reported down by service but up by the GUI test, customer should redo the test explicitly using the Trusted Agent used by service

Technical Background

N/A

Resolution

N/A