KBI 310949 Log Messages Enhanced
Version
Argent Advanced Technology 3.1A-1404-A or earlier
Date
Friday, 30 May 2014
Summary
Some poorly written log messages wrongly suggest errors conditions
These log messages are actually warnings of congestion and the possibility of decreased performance
They are caused by Argent Main Engine and Trusted Agent trying to access the same file at exactly the same millisecond
The component in question retries five milliseconds later
In Argent AT 1404-A the old messages are generated and logged only if the Debug Level is medium or higher (the default Debug Level is low so the default Debug Level won’t generate the old messages)
In Argent AT 1407-A and later the old erroneous “error” messages are replaced by the corrected warning messages as shown below, and are only generated if the Debug Level is higher than the default of low:
Old
API 'MoveFileEx' failed on WO file 'D:\Argent\ArgentGuardianUltra\WO\VICPARGENT01\25\{03cdc4f2-2adc-4aa2-a153-632ba5f81d6a}.AR'. Error: The system cannot find the file specified
Corrected
*** Warning *** API 'MoveFileEx' contention issue; Argent retrying
'D:\Argent\ArgentGuardianUltra\WO\VICPARGENT01\25\{03cdc4f2-2adc-4aa2-a153-632ba5f81d6a}.AR'.
Old
Failed to rename access-denied
WO file
'D:\Argent\ArgentGuardianUltra\WO\VICPARGENT01\2\{094582de-7c6c-447f-88c2-82664cab6d7d}_X86.AL'.
Error: The system cannot find the file specified
Corrected
*** Warning *** Rename contention issue; Argent retrying
'D:\Argent\ArgentGuardianUltra\WO\VICPARGENT01\2\{094582de-7c6c-447f-88c2-82664cab6d7d}_X86.AL'.
Old
Could not open
WO file 'D:\Argent\ArgentGuardianUltra\WO\VICPARGENT01\16\{348137d1-f0fa-420a-85f0-1b60f716da4a}.AR'. was not found
Corrected
*** Warning *** Open contention issue; Argent retrying
'D:\Argent\ArgentGuardianUltra\WO\VICPARGENT01\16\{348137d1-f0fa-420a-85f0-1b60f716da4a}.AR'
Old
Failed to generate LVF file for WO (6aee0798-ec4a-4590-9d3d-28e9876e8262)
Error: A sharing violation occurred while accessing
D:\Argent\ArgentGuardianUltra\WO\VICPARGENT01\17\{6aee0798-ec4a-4590-9d3d-28e9876e8262}.LVF
Corrected
*** Warning *** Contention issue generating LVF file for WO; Argent retrying
'D:\Argent\ArgentGuardianUltra\WO\VICPARGENT01\16\{348137d1-f0fa-420a-85f0-1b60f716da4a}.AR'
Old
Could not access
WO result file 'D:\Argent\ArgentGuardianUltra\WO\DRPARGENT01\1\{18135d06-9d9c-4b69-8be0-603f070f9645}_000001.WR'.
Error: A sharing violation occurred while accessing
Corrected
*** Warning *** Access contention issue -- sharing; Argent retrying
'D:\Argent\ArgentGuardianUltra\WO\DRPARGENT01\1\{18135d06-9d9c-4b69-8be0-603f070f9645}_000001.WR'.
Technical Background
N/A
Resolution
Upgrade to Argent Advanced Technology 3.1A-1407-A or later