KBI 311220 Issue: Node Connectivity Check Of Argent For Oracle Does Not Show Valid Or Not Accessible Details
Version
Argent for Oracle All Versions
Date
Friday, 29 May 2015
Summary
As Argent for Oracle is using Oracle C++ Call Interface (OCCI) library for monitoring Oracle databases, a helper process will get terminated unexpectedly when executing the Connectivity test from a machine where OCCI is NOT installed
Technical Background
Argent for Oracle requires Oracle C++ Call Interface library for monitoring Oracle databases
Whenever Argent for Oracle is trying to connect to an Oracle database without installing this library, the helper process used for connectivity test fails to start and hence it does not return any result
To verify this double click on the ‘ARGSOFT_ORACLE_HELPER.EXE’
It will show the following error:
The dependency walker also shows the same error:
Resolution
Install 32 bit oracle client
Please refer https://help.argent.com/#KBI_311577 for details