Version

Argent Advanced Technology all versions

Date

Friday, 10 June 2016

Summary

Customer can record, edit and test Argent Defender scripts on Trusted Agent using Argent Defender Script Editor (CYCLOPS_SCRIPT_EDITOR.EXE)

It could fail with error message ‘Failed to initialize ARGSOFT_COMMON_DLL.DLL’

It has been reported when Argent Defender Trusted Agent is installed on the same machine as Argent AT Daughter Engine

It is caused by a wrong value in registry

HKLM\Software\Argent\ARGENT_DEFENDER\SERVER_IS_REMOTE

The correct value for Argent Defender Trusted Agent should be 1

When the value is 0, Argent Defender Script Editor will fail to start with the error message

Argent development team is still investigating the sequence how the registry value is wrongly set

When it is blocked by firewall, the script editor fails to start

Technical Background

When the registry value is 0, Argent Defender Script Editor tries to access the Main Engine registry

Resolution

Edit registry value of HKLM\Software\Argent\ARGENT_DEFENDER\SERVER_IS_REMOTE to 1