KBI 311464 Argent for Sybase Prerequisites

Version

Argent Advanced Technology 3.1A-1601-T19 and later

Date

Tuesday, 18 October 2016

Summary

This article describes the prerequisites needed to install Argent for Sybase to monitor Sybase ASE instances

Technical Background

Prerequisites to install Argent for Sybase

  1. 64 bit Operating System

    Argent for Sybase makes use of SAP ASE Developer’s Edition installation, which requires a 64 bit Operating System

  2. Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package and KB2565063

    https://www.microsoft.com/en-in/download/details.aspx?id=26999

    Missing this patch causes the installer to fail, and you see this message:

    “Missing DLL MSVCR100.dll during Install”

  3. Microsoft .Net Framework 3.5

    This must include .NET Framework 3.0 and .NET Framework 2.0

  4. SAP ASE Developer’s Edition

    Argent for Sybase uses ADO.NET Data Provider provided by SAP to monitor Sybase ASE instances

    The Sybase ADO.NET libraries must be downloaded from official SAP source

    The ADO.NET libraries are included as an option inside the SAP ASE Developer’s Edition:

    https://go.sap.com/cmp/syb/crm-xu15-int-asewindm/index.html

    Customers can download this product, perform a ‘Custom’ installation, and deploy the ASE ADO.NET components:

Resolution

N/A