KBI 311813 Argent Reports Does Not Send Emails

Version

Windows Server – All Versions

Argent Reports – All Versions

Date

Thursday, 16 April 2020

Summary

Argent Reports does not send emails due to the inability to create files

Technical Background

Argent Reports needs to create files in its install folder, i.e., C:\Argent\ArgentReports

Resolution

  1. Verify that the service account has write access to the local folder where Argent Reports is installed

  2. Verify that server is not experiencing drive failures