KBI 311866 Argent for Active Directory Throws Operating System Mismatch Error When Testing Rules
Version
Argent for Active Directory – All versions
Date
Friday, 28 August 2020
Summary
Testing of DNS, Active Directory and LDAP Rules in Argent for Active Directory fails
The test result log shows the following error message:
“Operating System version mismatch. Argent for Active Directory does not support the version of Windows installed.”
This occurs even though the Rules are tested against the correct operating system.
Technical Background
The issue occurs when the “NetBios Name” field in the Node Properties window of the License Manager screen is specified with a Fully Qualified Domain Name instead of the computer name or the IP address
Argent for Active Directory will try connecting to the Active Directory of the target machine using the NetBios Name, if specified
Argent for Active Directory does not expect a Fully Qualified Domain Name as the NetBios Name and it fails to read the version of the Windows installed, resulting in the error message
Resolution
Remove the Fully Qualified Domain Name from the “NetBios Name” field in the Node Properties window of the License Manager screen
The “NetBios Name” field may be left blank or filled with an IP address or the computer name