KBI 311940 Issue Addressed: Event Could Not Query Process List Is Not Resolved Automatically

Version

Argent Advanced Technology 5.1A-2107-B and earlier

Date

Thursday, 26 Aug 2021

Summary

Windows Process Rule can be configured to be broken with option ‘Fail Rule If Error Happens When Retrieving Process List’ is checked.

It is confirmed that event fired for the condition is not automatically resolved when connection issue is corrected.

The issue has been addressed in Argent AT 5.1A-2107-C or later

Technical Background

It is caused by coding error.

Resolution

Upgrade to Argent AT 5.1A-2107-C or later.