KBI 311946 Issue Addressed: False Event Correction Alert For VMware Snapshot
Version
Argent Advanced Technology 5. 5.1A-2107-C and Earlier
Date
Friday, 10 Sep 2021
Summary
Argent for VMware VM Snapshot Rule correctly alerted about aged snapshot. However, the product wrongly alerted about event correction.
Technical Background
The issue was caused by coding error.
Example of Trace Log wrongly reported snapshot age is within the 1-hour rule threshold
Thu Sep 02 16:00:29.382 ARGENT_SERVER argent_svc All VM Snapshots On Virtual Machine ‘Example_VM’ Were Created Within Past 1 Hour (Oldest: Snapshot_Name – 05 Aug 2021 15:26:51)
Resolution
Upgrade to Argent AT 5.1A-2110-A or Later.