KBI 311948 Some Services On Some Servers Do Not Auto-Correct Properly When Using Auto-Start Option

Version

Argent Advanced Technology 5.1A-1907-A or above

Date

Monday, 27 Sep 2021

Summary

When using option “Fire Event If Any Auto-Started Service Is Stopped” under Windows Service Rule some services do not auto-correct

This can be caused by a service being changed from a Startup Type of Automatic to Manual after an alert has been triggered

Technical Background

Argent Guardian Ultra will check the startup mode of a Windows Service when using Auto-Start Service before checking the Service Status even during a re-check

Resolution

Please resolve event manually