KBI 312028 Argent Daughter Engines Cannot Connect Because Of Firewall Settings


Argent Advanced Technology — All Versions


Tuesday, 6 December 2022


Argent Daughter Engines unable to connect and run Relators due to changes in Firewall settings

Technical Background



1) Open Argent Guardian Ultra

2) Click on Scheduled Monitoring Tasks to see if the Relators are skipping or getting canceled

3) If the Relators are skipping or getting canceled, check the Engine Manager to see if the service is running on the Daughter Engines

4) If the service is running, have the customer check their Firewall settings to make sure it is allowing Argent’s necessary ports

See article for the ports Argent uses: What TCP Ports Does Argent Use?