KBI 312031 Argent Reports Cannot Send Scheduled Reports Using gMSA Account
Version
Argent Reports 7.0A-2210-A
Date
Tuesday, 20 December 2022
Summary
Reports are not being generated from the Scheduled Automator definitions
Technical Background
When using a gMSA account, Argent Reports is not able to send scheduled reports
Reports are generated successfully when doing it manually with the Preview > HTML option
However, the same scheduled reports will fail and generate “ERROR *** VBS: PDF Generation Timed Out” message in the scheduler log
In this situation, first copy and browse the URL mentioned in the log. Then an error message like “Please contact the system administrator” will display
Then, in IIS, set the value of “Send Error To Browser” to True in the ASP section of the Argent Reports site. This will help to display the exact error happening with the URL
Then again reload the same copied URL. Now a message will display mentioning the “Disallowed Parent Path”
Again, go to the ASP section of the Argent Reports site and set the value of “Enable Parent Paths” as ‘True’
After doing these steps, the scheduled report will work as per the schedule
The error occurs when the value of “Enable Parent Paths” is in the “False” state
Next version of Argent Reports will be enhanced to avoid this situation
Resolution
N/A