KBI 310886 Issue Addressed: Could Not Locate Column EXTENDED_RESULT_VC25 In Argent for Compliance

Version

Argent for Compliance 3.1A-1401-E or below

Date

Tuesday, 18 Mar 2014

Summary

When customer inspects Argent for Compliance service log, he may notice error messages like following:




07 Mar 2014 11:43:12.839 NH-APP1-2K8 BTA\argent 



***** ERROR ***** An error condition has been detected by ArgSoft_DAL_Common.cpp (L3030_GetFieldColumnTypes) at line 2166: 



DAL could not locate column 'EXTENDED_RESULT_VC25' within table



'ARGSOFT_COMPLIANCE_AUDIT_NPS_OPERATION'

Technical Background

It is a coding error

The column name should be ‘EXTENDED_RESULT_VC256

The issue happens when Engine archives security audit events for Network Policy And Access Service

Customer generally won’t notice it as it is not a significant issue for two reasons:

  1. The column is not used in built-in Compliance Reports
  2. It is not very common to have audit events for Network Policy And Access Service Compliance Reports

Resolution

Upgrade to Argent Advanced Technology 3.1A-1401-T4 or later

If Customer cannot upgrade immediately, he can manually add the column ‘EXTENDED_RESULT_VC256‘ to the table