KBI 311093 Issue Addressed: Secondary Events Are Not Suppressed When Topology Root Cause Analysis Is Enabled In Relator
Version
Argent Advanced Technology 3.1A-1407-T4 and later
Date
Tuesday, 21 Oct 2014
Summary
Argent AT can use the topology information collected through CMDB-X or Argent Enterprise to do root cause analysis
The feature is turned off by default
In order to enable the feature, customer has to install and configure Argent Enterprise, or scan topology in CMDB-X
Also, custom have to explicitly set Relator to use the topology root cause analysis
Though Argent AT engine correctly identifies the root cause as shown in the event detail, it fires alerts regardless for every offline node
The issue has been addressed in Argent AT 3.1A-1407-T4
Technical Background
It is caused by coding error
Resolution
Upgrade to Argent AT 3.1A-1407-T4 or later