KBI 311093 Issue Addressed: Secondary Events Are Not Suppressed When Topology Root Cause Analysis Is Enabled In Relator


Argent Advanced Technology 3.1A-1407-T4 and later


Tuesday, 21 Oct 2014


Argent AT can use the topology information collected through CMDB-X or Argent Enterprise to do root cause analysis

The feature is turned off by default

In order to enable the feature, customer has to install and configure Argent Enterprise, or scan topology in CMDB-X

Also, custom have to explicitly set Relator to use the topology root cause analysis

Though Argent AT engine correctly identifies the root cause as shown in the event detail, it fires alerts regardless for every offline node

The issue has been addressed in Argent AT 3.1A-1407-T4

Technical Background

It is caused by coding error


Upgrade to Argent AT 3.1A-1407-T4 or later