Version

Argent Advanced Technology 1601-T8 and later

Date

Friday, 29 April 2016

Summary

Argent Advanced Technology has been introduced a new Rule category ‘XenApp Error Monitoring Rules’ in Argent for XenApp comprising of 147 Rules among 15 subcategories

These Rules monitor the XenApp 6.5 Event logs

Subcategories:

Accessibility Monitoring Rules

Accessibility Monitoring Rules includes 9 Rules among three categories:

• Directory Access Rules
• Desktop Access Rules
• RADIUS Rules

Example:

Rule ‘RULE_CTX_DESKTOP_ACCESS_GRANTED_FOR_USER’ is broken, if Event log with ID 23003 is found in XenApp 6.5 server

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Agent Monitoring Rules

Agent Monitoring Rules includes 5 Rules among three categories:

• Citrix Safeword Rules
• RSA Rules
• User-Agent HTTP Header Rules

Authentication Monitoring Rules

Authentication Monitoring Rules includes 21 Rules among eight categories:

• Access Gateway Authentication Rules
• Anonymous Logon Rules
• Context Look-up Failure Rules
• Invalid Authentication Rules
• Novell Directory Services (NDS) Rules
• Two-factor Authentication Rules
• Web Interface Authentication Rules
• Workspace Control Rules

Citrix Online Plugin Monitoring Rules

Citrix Online Plugin Monitoring Rules includes Rules to monitor the Events related to:

• Missing Configuration File
• Issues while accessing users resources
• Desktop Control Operation error etc

Citrix Streaming Service Monitoring Rules

Citrix Streaming Service Monitoring Rules includes Rules to monitor:

• XML Service Transaction Failure
• Invalid Farm Configuration

Citrix XML Service Monitoring Rules

Citrix XML Service Monitoring Rules includes Rules to monitor:

• Citrix XML Service failure
• Error while accessing resource
• Request parsing errors
• Citrix XML Service Response errors
• Citrix Servers timeout errors etc

Client Detection Monitoring Rules

Client Detection Monitoring Rules includes Rules to monitor:

• Obtaining client from site
• Invalid Redirect URL etc.

Configuration Monitoring Rules

Configuration Monitoring Rules includes 11 Rules among three categories

• Protocol Transition Service Rules
• Site Configuration Rules
• Web Interface Configuration Rules

Event ID File Monitoring Rules

Event ID File Monitoring Rules includes Rules to monitor the Events related to:

• Invalid message key
• Event ID file not loaded

ICA File Signing Monitoring Rules

ICA File Signing Monitoring Rules includes Rules to monitor Events occurred while signing ICA file

Password Manager Monitoring Rules

Password Manager Monitoring Rules includes Rules to monitor:

• Communication Error
• Invalid Password Manager Service URL

Permission Monitoring Rules

Permission Monitoring Rules includes 6 Rules among three categories

• Client For Java Rules
• Client Installer Rules
• Language Pack File Rules

SSL Connection Monitoring Rules

SSL Connection Monitoring Rules includes a Rule to monitor SSL connection error

Secure Ticket Authority Monitoring Rules

Secure Ticket Authority Monitoring Rules include Rules to monitor issues related to Secure Ticket Authority

Server Monitoring Rules

Server Monitoring Rules includes 16 Rules among three categories

• Server Error Rules
• Server Farm Rules
• Server License Rules

Technical Background

Argent for XenApp introduces ‘XenApp Error Monitoring Rules’ as it is important to monitor Event logs which has the most important information for diagnosing application and operating system failures, determining the health and status of a system and verifying that system and applications are functioning properly

XenApp Error Monitoring Rules monitor the Event logs in XenApp 6.5 Server, and will be broken if Event with the specified ID is encountered

Resolution

Upgrade to Argent Advanced Technology 1601-T8 or later