KBI 311384 New Rule Category Error Monitoring Rule In Argent for XenApp
Version
Argent Advanced Technology 1601-T8 and later
Date
Friday, 29 April 2016
Summary
Argent Advanced Technology has been introduced a new Rule category ‘XenApp Error Monitoring Rules’ in Argent for XenApp comprising of 147 Rules among 15 subcategories
These Rules monitor the XenApp 6.5 Event logs
Subcategories:
Accessibility Monitoring Rules
Accessibility Monitoring Rules includes 9 Rules among three categories:
- Directory Access Rules
- Desktop Access Rules
- RADIUS Rules
Example:
Rule ‘RULE_CTX_DESKTOP_ACCESS_GRANTED_FOR_USER’ is broken, if Event log with ID 23003 is found in XenApp 6.5 server
Agent Monitoring Rules
Agent Monitoring Rules includes 5 Rules among three categories:
- Citrix Safeword Rules
- RSA Rules
- User-Agent HTTP Header Rules
Authentication Monitoring Rules
Authentication Monitoring Rules includes 21 Rules among eight categories:
- Access Gateway Authentication Rules
- Anonymous Logon Rules
- Context Look-up Failure Rules
- Invalid Authentication Rules
- Novell Directory Services (NDS) Rules
- Two-factor Authentication Rules
- Web Interface Authentication Rules
- Workspace Control Rules
Citrix Online Plugin Monitoring Rules
Citrix Online Plugin Monitoring Rules includes Rules to monitor the Events related to:
- Missing Configuration File
- Issues while accessing users resources
- Desktop Control Operation error etc
Citrix Streaming Service Monitoring Rules
Citrix Streaming Service Monitoring Rules includes Rules to monitor:
- XML Service Transaction Failure
- Invalid Farm Configuration
Citrix XML Service Monitoring Rules
Citrix XML Service Monitoring Rules includes Rules to monitor:
- Citrix XML Service failure
- Error while accessing resource
- Request parsing errors
- Citrix XML Service Response errors
- Citrix Servers timeout errors etc
Client Detection Monitoring Rules
Client Detection Monitoring Rules includes Rules to monitor:
- Obtaining client from site
- Invalid Redirect URL etc.
Configuration Monitoring Rules
Configuration Monitoring Rules includes 11 Rules among three categories
- Protocol Transition Service Rules
- Site Configuration Rules
- Web Interface Configuration Rules
Event ID File Monitoring Rules
Event ID File Monitoring Rules includes Rules to monitor the Events related to:
- Invalid message key
- Event ID file not loaded
ICA File Signing Monitoring Rules
ICA File Signing Monitoring Rules includes Rules to monitor Events occurred while signing ICA file
Password Manager Monitoring Rules
Password Manager Monitoring Rules includes Rules to monitor:
- Communication Error
- Invalid Password Manager Service URL
Permission Monitoring Rules
Permission Monitoring Rules includes 6 Rules among three categories
- Client For Java Rules
- Client Installer Rules
- Language Pack File Rules
SSL Connection Monitoring Rules
SSL Connection Monitoring Rules includes a Rule to monitor SSL connection error
Secure Ticket Authority Monitoring Rules
Secure Ticket Authority Monitoring Rules include Rules to monitor issues related to Secure Ticket Authority
Server Monitoring Rules
Server Monitoring Rules includes 16 Rules among three categories
- Server Error Rules
- Server Farm Rules
- Server License Rules
Technical Background
Argent for XenApp introduces ‘XenApp Error Monitoring Rules’ as it is important to monitor Event logs which has the most important information for diagnosing application and operating system failures, determining the health and status of a system and verifying that system and applications are functioning properly
XenApp Error Monitoring Rules monitor the Event logs in XenApp 6.5 Server, and will be broken if Event with the specified ID is encountered
Resolution
Upgrade to Argent Advanced Technology 1601-T8 or later