KBI 311744 Issue Addressed: Unable To Update OS Information In License Manager

Version

Argent Advanced Technology 5.1A-1901-B and below

Date

Thursday, 4 April 2019

Summary

Users can perform a bulk insert to load thousands of server’s and device’s information into the Licensed Node Properties dialog box (see below)

However, the OS property was not updated due to coding error; this error only affected the OS property

The issue has been addressed in Argent AT 5.1A-1904-A

In addition, more information is now collected, including property ‘Vendor’, ‘Make’, ‘Model’ and ’64-bit OS’

Technical Background

Users can run Microsoft free utility ‘msinfo32.exe’ to display system information

The feature ‘Update OS Info’ has been updated to match the information collected by ‘msinfo32.exe’

Resolution

Upgrade to Argent Advanced Technology 5.1A-1904-A or above