KBI 310816 Issue Addressed: Incomplete Auto Correction Message For Windows Performance Rule
KBI 310816 Issue Addressed: Incomplete Auto Correction Message For Windows Performance Rule
Version
Argent Advanced Technology 3.1A-1401-A or below
Date
Friday, 31 Jan 2014
Summary
If Windows Performance Rule is configured without option ‘Fire Separate Events For Each Performance Instance‘, when Rule is broken, the event message only shows the first performance instance that breaks the Rule; when Rule is corrected, the auto correction message shows only the last performance instance checked
As a result, the auto correction message may show mismatching instances for corrected condition and original event
Technical Background
For example, a Disk Free Space Percentage Rule is configured as following:
The target machine has drives C:, D: and F: with free space 10%, 30%, 25% respectively
When Rule runs against it, it reports drive C: has 10% free space lower than threshold
Later customer frees up spaces in C: drive, and now it is 40% free
When Rule runs again, it will loop through all the drives, and find all has free space more than threshold
The condition has been corrected
But it sends out the notification message as:
Though technically the corrected condition is reported correctly, the notification message is confusing
Argent AT 3.1A-1401-B has been enhanced to include all the instances in the re-check result so the original culprit instance is definitely included
Resolution
Upgrade to Argent AT 3.1A-1401-B or later
Customers who cannot upgrade immediately may check the option ‘Fire Separate Events For Each Performance Instance‘ in Performance Rule
In most cases, it is a preferred setting as each instance is checked and corrected individually