KBI 311496 New Feature: Supervising Engine Heartbeat Events


Argent Advanced Technology 3.1A-1610-C and later versions


Tuesday, 20 December 2016


New feature of Heartbeat Events for Argent AT Supervising Engine is implemented in 5.1A-1610-C version

It allows Supervising Engine including Daughter Engine send email or SMS message periodically, which indicates the health of monitoring architecture

The default is to run a synthetic Heartbeat Rule and fire Heartbeat Event at 1:00, 9:00 and 17:00 each day

Sample Alert EMAIL_HEARTBEAT is also provided

However, it must be customized before being used

Technical Background

It is possible to implement Heartbeat Event using some Rule always broken and Relator running at specific time

However, it will generate Events in Argent Console (A1x) and interfere the Argent SuperMaps

The root of the confusion comes from the fact that broken Rule generally means some bad condition; however, broken heartbeat Rule means good status of Argent AT monitoring

The newly implemented feature handles this nicely by firing Heartbeat Events while not inserting Events into Argent Console


Upgrade to Argent AT 5.1A-1610-C