KBI 311755 Issue Addressed: Argent AT Engine Does Not Work On IPv6 Network

Version

Argent Advanced Technology 5.1A-1810-A and below

Date

Tuesday, 28 May 2019

Summary

Modern network generally supports both IPv4 and IPv6 addresses

As a matter of fact, Windows machines have both IPv4 and IPv6 stacks installed by default

However, Argent AT used to run on IPv4 network only

In large Enterprise Network adopting IPv6, remote components such as Daughter Engine and remote Trusted Agent might only be able to communicate with Mother Engine with IPv6 address

Because Argent AT Engines were not binding to IPv6 address, these remote components won’t be able to connect to central Engine

Argent AT 5.1A-1901-A has been enhanced to address the issue

On Main Engine, Edit registry HKLM\Software\Argent\COMMON\USE_IP_V6 (DWORD) to 1, Argent AT Engine will bind to both IPv4 and IPv6 addresses

As a result, the remote Engines can always connect no matter they run IPv4 or IPv6

In some rare cases, user might only want to run on IPv6 address, edit the registry value to 9999

Technical Background

N/A

Resolution

Upgrade to Argent Advanced Technology 5.1A-1901-A or above