KBI 311221 Issue: Rules Fails To Execute With Error Testing Completes With Some Additional Information Status:4 And Monitoring Engine Process Terminated Unexpectedly
Version
Argent for Oracle All Versions
Date
Friday, 29 May 2015
Summary
As Argent for Oracle is using Oracle C++ Call Interface (OCCI) library for monitoring Oracle databases, Monitoring Engine process will get terminated unexpectedly when executing the Rules under Instant Best Practices For Database Administrators from a machine where OCCI is NOT installed
Technical Background
Argent for Oracle requires Oracle C++ Call Interface library for monitoring Oracle databases
Whenever Argent for Oracle is trying to execute a Rule from a machine without installing this library, the Monitoring Engine process fails to execute and displays the error “Testing Completes With Some Additional Information (Status: 4)”
Trace log will display “Monitoring Engine process terminated unexpectedly (Exit Code: -1073741515)”
To verify this double click on the “ARGSOFT_ORACLE_MONITOR_ENGINE.EXE”
It will show the following error:
The dependency walker also shows the same error:
Resolution
Install 32 bit oracle client
Please refer https://help.argent.com/ARTICLES/KBI_311577.php for details