Why is the Test Email Alert Button Disabled/Grayed Out?
The screenshot below shows that the Test Email Alert Button on the C5 screen is disabled/grayed out:
This occurs because certain Argent Console GUI features are only enabled when using the Argent Console GUI on the actual Argent server.
Access the Argent server using the Microsoft Remote Desktop tool or appropriate alternate tools as needed;
Start the Argent Console GUI on the server;
Navigate to the Test Email Alert screen as shown below:
The Test Email Alert button will now be enabled since it is now using the actual Argent server to start the Argent Console GUI and not a remotely installed Argent Console GUI client.