KBI 311290 All Argent AT Tables Are Strictly READ ONLY
Version
Argent AT – All Versions
Date
Monday, 28 September 2015
Summary
Customers are welcome to read the Argent Advanced Technology (AT) tables – we encourage customers to do so
However, customers cannot write to the tables as their integrity is protected by a proprietary CRC
A number of interfaces are provided to safely add entries to the Argent Console table
Technical Background
Currently Argent provides the following ways to interact with the Argent AT database tables:
Argent AT Command-Line Tools
https://help.argent.com/#at_cli
Support for Insert, Update, Delete and verification of device/server Nodes for:
- CMDB-X
- Monitoring Groups
- License Manager
KBI 311254 Argent for Compliance Cleanup CLI Tool
https://help.argent.com/#KBI_311254
Argent AT XML Request Files
https://help.argent.com/#xml_request
Support for posting Events to the Argent Console
Note: Currently there is no support for answering or resolving Argent Console Events via a CLI Tool or the XML Request File
Instead use “Enable Auto-Answering By Email” and/or “Enable Auto-Answering By SMS” options located from the Argent Console on the Email (A3B) and SMS (A3D) tabs respectively
See: How Can I Answer Events Or Suspend Nodes Via Email?
However the Argent Console does support synchronization with TIVOLI and Remedy Servers
How Can I Integrate With Tivoli?
Resolution
N/A