KBI 220631 Real Time Feature Shows Extraneous SQL Server Option

Version

Argent Exchange Monitor 8.0A-0701

Date

26 February 2007

Summary

After installing Argent Exchange Monitor 8.0A-0701, the new Real Time feature shows two Data Source options: Performance Counter and SQL Server.

Technical Background

Beginning in version 8.0A-0701, Argent Exchange Monitor includes a Real Time feature similar to that in Argent SQL Monitor, Argent Monitor for Oracle, and Argent SNMP Monitor. This feature enables Customers to graphically display data, acting as a single Argent Dashboard within the monitoring product.

If the Customer right-clicks on the right-hand pane of the Real Time screen, the items shown can be customized. However, in version 8.0A-0701, the Data Source field includes an extra option: SQL Server. (There currently is no option other than Performance Counters for real-time Exchange monitoring.)

Resolution

To remove the SQL Server option, browse to the Argent Exchange Monitor home directory

drive:\Argent\ArgentManagementConsole\ArgentExchangeMonitor

and edit the realtime.xml file.

Change the line that begins with HAMILTON EXTENSIONS from this:

<HAMILTON EXTENSIONS = "Performance Counter:PDH,SQL Server:DashboardSQLExt.SqlServer">

to this:

<HAMILTON EXTENSIONS = "Performance Counter:PDH">

Once the GUI is reopened, the option will not appear.