Version

All

Date

20 Mar 2008

Summary

False System Down alerts can be triggered when performing NDE_API_CONNECT Rule at 12:00 and 00:00 when the relator is set to run at 00:00.

Technical Background

The Argent Guardian engine performs a normal recycling action during this timeframe. Depending on several factors including hardware and software configuration, the additional overhead in Windows can result in API call timing out.

Resolution

Change the daily schedule start time from 00:00 to 00:02 if appropriate.