KBI 310130 Telnet Timeout Issue For UNIX Rules


Up to and including Argent Guardian 8.0A-0807


15 Nov 2008


Telnet sessions will intermittently drop for UNIX rules.

Technical Background

UNIX Rules may encounter time-out issues, when Telnet is used as the connection method.

The following Relator trace log will be seen:


  • Increase the timeout value specified in the Rule definition. (120 seconds is a good value to start with.)
  • Encourage customers to use SSH for connecting to the UNIX hosts.