Version

Argent Business Manager, Argent Ninja and Argent Commander

Date

23 Jul 2009

Summary

While installing Argent Web Products on Windows 2003 64 bit, you may get the following message box:

Your current IIS settings do not support 32-bit web applications. Please configure your IIS settings to run 32-bit web applications and try again.

Technical Background

In Windows 2003 64-bit operating system, IIS can be configured to run in either 32 or 64-bit worker process mode.

Argent Web Products use IIS 32-bit processes.

Resolution

To enable IIS to Run 32-bit Applications on 64-bit Windows 2003 (IIS 6.0), do the following steps:

1. Click Start, click Run, type cmd, and then click OK.

2. Type the following command to enable the 32-bit mode:

cscript %SYSTEMDRIVE%\inetpub\adminscripts\adsutil.vbs SET W3SVC/AppPools/Enable32bitAppOnWin64 1

3. Type the following command to install the version of ASP.NET 2.0 (32-bit) and to install the script maps at the IIS root:

%SYSTEMROOT%\Microsoft.NET\Framework\v2.0.50727\aspnet_regiis.exe -i

4. Make sure that the status of ASP.NET version 2.0.50727 (32-bit) is set to Allowed in the Web service extension list in Internet Information Services Manager.