kbi_310237

Version

Argent AT Version – 2.0A 1101-A or below

Date

25 Mar 2011

Summary

When Argent BoardRoom is installed on a server separate from the Argent XT Main Engine, the Argent Extended Technology 8x BoardRoom screens are empty.

Technical Background

The Argent BoardRoom XT screens are configured out of the box to look at the registry values for Argent XT products.

In the scenario where Argent XT is not installed on the same server as Argent BoardRoom, these values do not exist.

As a result, all Argent XT screens are returned blank.

Resolution

For an x64 bit Argent BoardRoom server, enter the following registry value:

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Argent\ArgentManagementConsole]

“SERVERNAME”=”{Argent XT main engine hostname}”

“SQL_SERVER”=”{SQL server hosting the Argent XT database}”

“SQL_DATABASE”=”{Argent XT database name}”

For the XT Reports and Charts, enter the following registry values:

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Argent\ArgentExchangeMonitor]

“SQL_DATABASE”=”{Argent XT database name}”

“SQL_SERVER”=”{SQL server hosting the Argent XT database}”

“USE_SQL_BACKEND”=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Argent\ArgentGuardian]

“SQL_DATABASE”=”{Argent XT database name}”

“SQL_SERVER”=”{SQL server hosting the Argent XT database}”

“USE_SQL_BACKEND”=dword:00000001