KBI 310671 Argent Web Products Runtime Error At Installation

Version

All Argent Web Products

Date

Friday, 20 Sep 2013

Summary

Install Argent Web Products in normal way

When attempting to run any Argent Web Product, the Web browser unable to display correctly and shows page errors

Technical Background

Open Event Viewer of the machine where the error occurs

Examine the Application log

Look for a VBRuntime error, sample shown below:

Resolution

This is a Microsoft error

Check Microsoft’s online help – there is no Microsoft Instant Help

The IIS Server services/modules are assumed to be corrupted in someway and throw exception

It is generally necessary to uninstall and reinstall IIS Server to resolve this Microsoft bug