KBI 310900 Blank Reports Or Missing Data In Reports And Charts
Version
Argent Advanced Technology all versions
Date
Friday, 4 Apr 2014
Summary
Large Argent AT installations can generate huge volume of Argent Predictor data
It can be several thousand data points every few seconds
Customer may notice spotty data at the beginning
It can deteriorate until no data is saved
If Argent AT 3.1A-1404 or later is used, customer can see ‘ODBC error: SQL insert failed‘ in the service log
Technical Background
The issue is caused by stressed SQL Server
SQL update statement fails randomly due to the load
Resolution
Contact Argent Instant Help – simply click the light yellow Instant Help Chat button below