KBI 310900 Blank Reports Or Missing Data In Reports And Charts


Argent Advanced Technology all versions


Friday, 4 Apr 2014


Large Argent AT installations can generate huge volume of Argent Predictor data

It can be several thousand data points every few seconds

Customer may notice spotty data at the beginning

It can deteriorate until no data is saved

If Argent AT 3.1A-1404 or later is used, customer can see ‘ODBC error: SQL insert failed‘ in the service log

Technical Background

The issue is caused by stressed SQL Server

SQL update statement fails randomly due to the load


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