KBI 311275 Argent Sentry Ultra Trusted Agent On Windows 2012 Server Fails To Execute Relators
Version
Argent Advanced Technology all versions
Date
Monday, 31 August 2015
Summary
Testing Relator on Trusted Agent for Argent Sentry Ultra installed on Windows 2012 Server, hangs at ‘initializing…’
Technical Background
Argent Sentry Ultra requires .NET framework 2.0
Windows 2012 server comes installed with .NET framework 4.5 as default
Certain security patches for Windows 2012 server like KB2966827 may cause the .NET framework 2.0 not to get installed properly
Resolution
- De-install higher versions of .NET framework
- Install .NET framework 2.0 or 3.5 (includes .NET framework 2.0)
- Install Argent Sentry Ultra Trusted Agent