KBI 311275 Argent Sentry Ultra Trusted Agent On Windows 2012 Server Fails To Execute Relators


Argent Advanced Technology all versions


Monday, 31 August 2015


Testing Relator on Trusted Agent for Argent Sentry Ultra installed on Windows 2012 Server, hangs at ‘initializing…’

Technical Background

Argent Sentry Ultra requires .NET framework 2.0

Windows 2012 server comes installed with .NET framework 4.5 as default

Certain security patches for Windows 2012 server like KB2966827 may cause the .NET framework 2.0 not to get installed properly


  • De-install higher versions of .NET framework
  • Install .NET framework 2.0 or 3.5 (includes .NET framework 2.0)
  • Install Argent Sentry Ultra Trusted Agent