KBI 311741 Obsolete Argent Predictor Compression Service Remains On Argent Server After Incomplete Version Upgrade

Version

Argent Advanced Technology 5.1A-1610-A and above

Date

Thursday, 21 March 2019

Summary

Clean install of Argent AT 5.1A-1610-A and above are affected

The superseded Argent Predictor Compression Service may be found on an Argent Server after incomplete version upgrade

The superseded Argent Predictor Compression Service can be safely removed if customers are on Argent Advanced Technology 5.1A-1610-A or above

Technical Background

Starting with Argent Advanced Technology 5.1A-1610-A the Microsoft Visual Studio 2015 compiler is used

Sadly Microsoft has broken the old Argent Predictor Compression Service

To address this Microsoft flaw, Argent Predictor Ultra has been created

However existing customers need to turn off superseded Argent Predictor Compression Service

To remove the superseded Argent Predictor Compression Service see

https://help.argent.com/#KBI_311740

Resolution

N/A