KBI 311168 Issue Addressed: Message Popup Always Dismissed As Unknown Dialog Box
Version
Argent Defender 3.1A-1501-C and earlier
Date
Friday, 20 Feb 2015
Summary
A recorded web session may include message popup, and OK confirmation is needed to proceed
Keyword ‘HasDialogBox’ can be used to detect the popup, and click on the right button to close the dialog box
However, when Argent Defender is installed on Windows 2012, the dialog box is always dismissed as ‘unknown’
As a result, the keyword ‘HasDialogBox’ cannot detect the popup dialog box
If the web session requires the OK confirmation, the record web session will not be executed successfully
The issue is addressed in 3.1A-1501-T2
Technical Background
Argent Defender relies on API hook to detect the success or failure status of web response
The changes of Windows 2012 Operating System disable the feature
As a result, the popup message cannot be correctly recognized
Resolution
Upgrade to Argent Defender 3.1A-1501-T2 or later