Category: Licensing Questions

How Do I Get My NetBIOS Domain and Server Name?

Worldwide, administrators are overworked To make your job easier Argent has created this utility This utility sends to Argent the information needed to create your license key It also ensure your Argent server has the necessary prerequisites A copy of the information is written to C:\ (You can change this with the /OUTPUT= parameter) Run […]

How Do I Update My Argent AT License?

Once you receive a new Argent AT license file (with the .LIC extension), follow these steps: First, save the .LIC attachment to a folder. Example: C:\ARGENT\ARGENT_AT_24_FEB_2010_12_00_AT_LICENSE.LIC Updating Licenses For All Argent AT Products – Global License Updater The Argent Global License Updater can apply Argent AT licenses to all Main Engines or Non-Stop Motors for […]

How Do I Update My Argent Commander License?

If your license has expired, you can request a new license file through your Account Manager or Argent Instant Help. After receiving the new ARGSOFT_COMMANDER.LIC file, place this file in the path where Argent Commander was installed, e.g.    C:\Argent\ArgentCommander\ARGSOFT_COMMANDER.LIC Close all open browsers, restart the browser and login. Argent Commander should now have its license […]

How Do I Update My Argent Job Scheduler License?

Once you receive a new license file (with the .LIC extension), follow these steps to update the Argent Job Scheduler. Save the .LIC attachment into the following folder: drive:\ARGENT\SchedulingEngine\_KEY Example: c:\ARGENT\SchedulingEngine\_KEY\Argent_31_May_2007_09_04_Argent_Job_Scheduler_License.LIC Click For Full Size Launch the Argent Job Scheduler GUI. Goto the Settings menu, and select Configuration Options. Click For Full Size Click on […]

How Do I Update My Argent Queue Engine License?

Argent Queue Engines can be installed on multiple platform types:    * Windows    * Linux/Unix    * iSeries Special “Enterprise” Queue Engine Keys For “Enterprise Argent Queue Engine keys”, an extra QE_KEY.BIN file is provided along with a single serial key which can be applied across all Argent Queue Engines The QE_KEY.BIN file needs to be copied […]

How Do I Update My Argent Reports License?

If your license has expired, you can request a new license file through your Account Manager or Argent Instant Help. After receiving the new ARGSOFT_REPORTS.LIC file, place this file in the path where Argent Reports was installed, e.g.    C:\Argent\ArgentReports\ARGSOFT_REPORTS.LIC Close all open browsers, restart the browser and login. Argent Reports should now have its license […]

How Do I Update My Argent WorldView License?

If your license has expired, you can request a new license file through your Account Manager or Argent Instant Help. After receiving the new ARGENT_WORLDVIEW.LIC file, place this file in the path where Argent WorldView was installed, e.g.    C:\Argent\ArgentWorldView\_KEY\ARGENT_WORLDVIEW.LIC Close all open browsers, restart the browser and login. Argent WorldView should now have its license […]

Do License Keys Support Failover?

Argent has a failover system for their main engines, known as backup engines. The license file is propagated from the main engine to these backup engines. When a backup engine takes over, there would be no licensing issues, as the backup would have an exact copy of the production license in its local file system. […]

Current Versions Of Argent

Argent Advanced Technology 3.1A-1404-A Argent AS/400 and iSeries Agents 8.0A-1207 Argent Unix Agent For AIX 8.0A-0801 Argent Unix Agent For HP-UX 8.0A-0801 Argent Unix Agent For Linux 8.0A-0801 Argent Unix Agent For Solaris 10 Intel 8.0A-0801 Argent Unix Agent For SunOS Solaris 8.0A-0801 Argent Unix SSH Relay Agent For AIX 8.0A-0801 Argent Unix SSH Relay […]

What Is Argent’s Upgrade Policy?

New releases of Argent come out every quarter. There are two components to the product’s release version code — the functional and the quarter. The functional level describes the feature set of the product, such as 8.0A. The quarter is the release’s quarter in the form of 0701 – 07 = 2007, while 01 = […]

Do Monitoring Engines Consume A License?

No Only the servers being monitored need a license You can have unlimited Monitoring Engines and Consoles without affecting your license usage unless you also want Argent products to monitor these servers as well

Critical Error Codes 404 / 403

You may see the following message within the Argent Console service log, followed by Error Code 404 or 403 messages. ********************************Warning******************************************** * A Critical error affecting the integrity of the Argent product has been detected. * Argent Console service will be shut down in 28 days if this condition persists. * Please contact Argent at […]

My License Key Expired. Why?

One of the most common causes is a restore. Here’s what happens: You get a production key. You apply it. Life is good. Then someone does a restore of a disk; the restore has an OLD KEY. Five months later the license key expires. The problem with this is it so insidious and so hard […]

I Want A New License

You will be automatically redirected to the Argent web site to obtain a license key in 5 seconds. To not wait, please click the button below.