Author: Argent Admin

KBI 311270 Enhancement: Argent Global Manager Supports SQL Server Mirroring

Version Argent Global Manager 3.1A-1507-A and later Date Friday, 7 August 2015 Summary Argent Global Manager has been enhanced to support Microsoft SQL Server Mirroring Technical Background Many customers use Microsoft SQL Server Mirroring for database high availability Argent AT Supports this database failover method by connecting to the mirrored database when primary database goes […]

KBI 311301 New Feature: New option To Find Orphan Records In Argent Global Manager

Version Argent Global Manager 3.1A-1510-A and later Date Friday, 16 October 2015 Summary Argent Advanced Technology customers may face issues due to ‘reference of an invalid object in a definition’ This technical message simply means that one of the Argent components has been deleted, for example an Alert has been deleted but is still referenced […]

KBI 311332 New Feature: Argent for Java In Argent Global Manager

Version Argent Global Manager 3.1A-1601-A and later Date Monday, 28 December 2015 Summary Argent Global Manager has been enhanced with a new product ‘Argent for Java’ which provides the complete monitoring of both Java Virtual Machines (JVM) and their residing servers via JMX (Java Management Extensions) technology Click For Full Size Technical Background Argent for […]

KBI 311339 New Feature: CMDB-X Option In Argent Global Manager For A View User

Version Argent Global Manager 4.1A-R1 and later Date Wednesday, 3 February 2016 Summary Argent Global Manager View User now has the ‘CMDB-X’ screen to show the Servers or Devices Technical Background In previous versions of Argent Global Manager, ‘CMDB-X’ is available only for View Admin Click For Full Size But now, this feature ‘CMDB-X’ screen […]

KBI 311340 New Feature: License Manager Option In Argent Global Manager For A View User

Version Argent Global Manager 4.1A-R1 and later Date Wednesday, 3 February 2016 Summary Argent Global Manager View User now has the ‘License Manager’ screen for licensing Servers or Devices Technical Background In previous versions of Argent Global Manager, only View Admin has the permission to license Server or Devices Click For Full Size But now […]

KBI 311342 Enhancement: View Administrators Option In Argent Global Manager View

Version Argent Global Manager Version 3.1A-1601-A and earlier Date Friday, 5 February 2016 Summary Argent Global Manager View has been enhanced with ‘View Administrators’ option to add Active Directory Users as Administrators of View Technical Background By default, the service account user of Argent Advanced Technology is the Administrator of Argent Global Manager View In […]

KBI 311352 Enhancement: User Wise Page Refresh Rate Option In Scheduled Monitoring Tasks

Version Argent Global Manager 4.1A-R1 and later Date Friday, 19 February 2016 Summary Argent Global Manager has been enhanced with an option ‘Refresh Rate’ in Scheduled Monitoring Tasks screen to set user wise page refresh rate Technical Background By default, Scheduled Monitoring Tasks screen gets refresh in every 30 seconds In Argent Global Manager versions […]

KBI 311362 Enhancement: Export To CSV Option In Global System View

Version Argent Global Manager 3.2A-R2 and later Date Thursday, 17 March 2016 Summary Argent Global Manager has been enhanced with an option ‘Export To CSV’ in Global System View Technical Background In Argent Global Manager versions prior to 3.2A-R2, there is no option to export the filtered results But now Argent Global Manager has been […]

KBI 311430 New Feature: Argent for XenApp In Argent Global Manager

Version Argent Global Manager 4.1A-R4 and later Date Monday, 11 July 2016 Summary Argent Global Manager has been enhanced with a new product ‘Argent for XenApp’ which provides the complete monitoring of the XenApp servers Click For Full Size Technical Background Argent for XenApp monitors the following features of XenApp servers Anonymous connections Availability of […]

KBI 311431 New Feature: Argent for MySQL In Argent Global Manager

Version Argent Global Manager 4.1A-R4 and later Date Monday, 11 July 2016 Summary Argent Global Manager has been enhanced with a new product ‘Argent for MySQL’ which provides the complete monitoring of MySQL Server hosts Click For Full Size Technical Background Argent for MySQL monitors the following features of MySQL Database Instance Availability Server Uptime […]

KBI 311432 New Feature: Option To Configure Argent SuperMaps In Argent Global Manager

Version Argent Global Manager 4.1A-R4 and later Date Friday, 15 July 2016 Summary Argent Global Manager has been enhanced with a new feature ‘Argent SuperMaps’ where you can customize maps or corporate schematics to the Argent SuperMaps Technical Background New feature ‘Argent SuperMaps’ has been added in Argent Global Manager This facility allows you to […]

KBI 311433 New Feature: Option To Configure Enterprise Application View In Argent Global Manager

Version Argent Global Manager 4.1A-R4 and later Date Friday, 15 July 2016 Summary Argent Global Manager now has the Enterprise Application View screen similar to Argent AT, which allows configuring Enterprise Applications Technical Background New feature ‘Enterprise Application View’ allows you to configure Enterprise Applications from Argent Global Manager Click For Full Size Resolution Upgrade […]

KBI 311434 New Feature: Option To Configure Argent Console Settings In Argent Global Manager

Version Argent Global Manager 4.1A-R4 and later Date Friday, 15 July 2016 Summary Argent Global Manager now has the Argent Console screen similar to that in Argent Advanced Technology, with various configuration setting options for the Argent Console service Technical Background Argent Global Manager 4.1-A-R4 version has been enhanced with ‘Argent Console’ screen Click For […]

KBI 311441 Issue Addressed: Invalid Orphans Records Getting Listed In Argent Global Manager

Version Argent Global Manager 4.1A-R3 and earlier Date Wednesday, 27 July 2016 Summary On specifying the Monitoring Engine for the Monitoring Groups in a Relator as ‘{Argent Motor}’, ‘{Daughter Motor}’ or ‘{Product Main Engine}’, Argent Global Manager lists those Nodes as Orphan records This issue has been addressed in Argent Global Manager 4.1A-R4 version Technical […]

KBI 311488 New Feature: Argent for Sybase In Argent Global Manager

Version Argent Global Manager 4.1A-R5 and later Date Friday, 9 December 2016 Summary Argent Global Manager has been enhanced with a new product ‘Argent for Sybase’ which provides the complete monitoring of the Sybase ASE database servers Click For Full Size Technical Background Argent for Sybase provides the complete monitoring of aspects of Sybase ASE […]

KBI 311489 New Feature: Argent for Storage In Argent Global Manager

Version Argent Global Manager 4.1A-R5 and later Date Friday, 9 December 2016 Summary Argent Global Manager has been enhanced with a new product ‘Argent for Storage’ which provides the complete monitoring of the storage devices Click For Full Size Technical Background Argent for Storage monitors the following features of storage devices Status of EMC Array […]

KBI 311490 New Feature: Argent for AWS In Argent Global Manager

Version Argent Global Manager 4.1A-R5 and later Date Friday, 9 December 2016 Summary Argent Global Manager has been enhanced with a new product ‘Argent for AWS’ which provides the complete monitoring of the Amazon Web Services Click For Full Size Technical Background Argent for AWS monitors the following features of Amazon Web Services AWS EC2 […]

KBI 311491 New Feature: Access Column In Argent Global Manager View

Version Argent Global Manager 4.1A-R5 and later Date Tuesday, 13 December 2016 Summary Argent Global Manager View has been enhanced with a new option to differentiate between Private and Shared definitions Technical Background Argent Global Manager ‘View’ screen has been added with a new column ‘Access’ in View definitions along with color codes which helps […]

KBI 311494 New Feature: Option To Manage Argent Non-Stop Monitor In Argent Global Manager

Version Argent Global Manager 4.1A-R5 and later Date Monday, 19 December 2016 Summary Argent Global Manager has been enhanced with a new feature ‘Argent Non-Stop Monitor’ Technical Background New feature ‘Argent Non-Stop Monitor’ has been added in Argent Global Manager version 4.1A-R5 Previously this feature was available only in Argent AT Click For Full Size […]

KBI 311504 New Feature: Import Nodes Option In Argent Global Manager

Version Argent Global Manager 4.1A-R5 and later Date Tuesday, 10 January 2017 Summary When customers need to bulk insert Nodes to CMDB-X screen, it is both tedious and time consuming if they have to enter further details like Alias, Alternative IP, Domain, Location, Node Type, Network Group, Monitoring Group etc In order to handle this […]

KBI 311601 Option To Clear Browser Cookie From Argent Global Manager

Version Argent Global Manager 4.1A-R11 and above Date Wednesday, 20 December 2017 Summary Argent Global Manager is enhanced with a new feature to clear all cookies related to Argent Global Manager by just navigating to a URL Technical Background Cookies are used in Argent Global Manager to achieve persistence in user preferences All the user […]

KBI 311605 Enhancement: SuperFind, Super Search And Toggle Screen In Argent Global Manager

Version Argent Global Manager 5.1A-R1 and above Date Wednesday, 31 January 2018 Summary The Argent Global Manager 5.1-A-R1 has the following enhancements and new features Enhanced with ‘SuperFind’ search tool which is moved to the ‘All Products’ tab New Feature: Super Search Facility In Alerts Dashboard And Alerts Escalation New Feature: Full Screen/Toggle Screen Options […]

KBI 311608 Enhancement: Escalations Screen, Settings Option And Reports In Argent Global Manager

Version Argent Global Manager 5.1A-R1 and above Date Tuesday, 6 February 2018 Summary Argent Global Manager 5.1-A-R1 has the following enhancements Enhanced with a new screen ‘Escalations’ Enhanced with a new module ‘Settings’ in left panel Enhanced with a new module ‘Reports’ Technical Background ‘Escalations’ Argent Global Manager 5.1-A-R1 has been enhanced with a new […]

KBI 311684 Issue Addressed: Argent Global Manager Sort Icon Graphics Becomes Weird

Version Argent Global Manager 5.1A-R3-B or below Date Monday, 25 June 2018 Summary In Argent Global Manager 5.1A-R3-B, the sort icon graphics becomes weird Technical Background While sorting a list in Argent Global Manager, the sort icon graphics becomes weird This is a paint issue that happens only when the page is zoomed in or […]

KBI 311770 Enhancement: Delete Licensed Node From CMDB-X In Argent Global Manager

Version Argent Global Manager 5.1A-R9 and above Date Tuesday, 20 August 2019 Summary Argent Global Manager 5.1A-R9 has been enhanced to allow deletion of licensed nodes from CMDB-X Technical Background Argent Global Manager 5.1A-R9 has been enhanced to allow deletion of licensed nodes from CMDB-X This existing feature of Argent Advanced Technology is now implemented […]

KBI 311818 Enhancement: Added Relator Forecast Option In Argent Global Manager

Version Argent Global Manager 5.1A-R11 and above Date Tuesday, 21 April 2020 Summary Argent Global Manager has been enhanced with the option to “Forecast” Relator Technical Background The right-click menu of the Relator definition screen has been enhanced with a new item: “Forecast” Click For Full Size This option permits users to view the schedule […]

KBI 310479 Issue Addressed: Jobs Get Randomly Stuck In Pending State in Argent Job Scheduler

Version Issue addressed in Argent Job Scheduler 1304-B and above Date Friday, 17 May 2013 Summary In Argent Job Scheduler, Jobs get randomly stuck in ‘Pending‘ state Technical Background The issue was logged as following ***** ERROR ***** Call to CreateProcess() API failed in XS_Load.exe. Executable file format invalid in command line ‘\\fs2-asp\apps\automation\Tcfif\process_monitoring.wsf’ (%1 is […]

KBI 310482 Enhancement: Bootstrap Backup In Job Scheduled In Argent Job Scheduler

Version Issue addressed in Argent Job Scheduler 1304-B and above Date Friday, 17 May 2013 Summary Enhanced Argent Job Scheduler with Bootstrap Backup in Job Schedule Technical Background Currently Argent Job Scheduler backup is done by a GUI based application from menu System -> Backup Database. It has the following short comings Could not be […]

KBI 310487 Issue Addressed: Error Message On View Job Log Of Archived Jobs

Version Issue addressed in Argent Job Scheduler 1304-B and above Date Monday, 20 May 2013 Summary Error message is generated when viewing ‘Job Log‘ of Archived Jobs Technical Background Below error message is generated when ‘View Job Log‘ of Archived Jobs is done *** ERROR *** CopyJobLogFile failed for job log file ‘\\SF-ARGENT01\C$\ARGENT\QueueEngine\JobLog\UAT_EGLBBGSECMASTGETOUTPUT_J053920.TXT’. Job log […]

KBI 310491 Issue Addressed: Argent Queue Engine Does Not Load After Upgrading

Version Issue addressed in Argent Job Scheduler 1304-B and above Date Tuesday, 21 May 2013 Summary Argent Queue Engine does not load after upgrading from version ARGENT_JOB_SCHEDULER_7_0A_0807_B to ARGENT_JOB_SCHEDULER_10_0A_1209_A. This is due to difference in structure of Job and Queue Slots used by the Argent Queue Engine Technical Background The code is made backward compatible […]

KBI 310496 Issue Addressed: GUI Errors When Selecting An iSeries Queue

Version Issue addressed in Argent Job Scheduler 1304-B and above Date Tuesday, 21 May 2013 Summary Additional tabs were added for the iSeries Queues in the previous release of Argent Job Scheduler, which generate errors. After clicking OK, and selecting the Permissions tab, there are new permission settings but they are displayed awkwardly with overlapping […]

KBI 310501 Issue Addressed: Job Executes Normally Even If User Is Not Valid

Version Issue addressed in Argent Job Scheduler 1304-B and above Date Tuesday, 21 May 2013 Summary When a customer in a Session enters an invalid Password in the same or later Session, the Password is accepted as good and the Job completes normally Technical Background It is a coding error Resolution The issue has been […]

KBI 310502 Issue Addressed: Job Sequences Do Not Fire Continuously

Version Issue addressed in Argent Job Scheduler 1304-B and above Date Tuesday, 21 May 2013 Summary Job Sequences do not fire one after other. It just fires the first one Technical Background This issue is related to the time zone where daylight saving is used Resolution The issue has been addressed in Argent Job Scheduler […]

KBI 310506 Issue Addressed: Argent Job Scheduler Generates Mutex-Related Errors In Log

Version Issue addressed in Argent Job Scheduler 1303-B and above Date Tuesday, 21 May 2013 Summary Mutex Related Errors are found in Log file on running Argent Job Scheduler Technical Background This error occurs when the Service and GUI are running using different accounts (GUI user without administrative privilege). To solve this, security attribute for […]

KBI 310582 Issue Addressed: Job Scheduler TCP Retry

Version Issue addressed in Argent Job Scheduler 1304-B and above Date Tuesday, 2 July 2013 Summary Jobs intermittently fail to start or are reported as ‘Abended‘ Technical Background This is a rare situation whereby TCP connections are dropped or rejected intermittently by the Queue Engine due to the following reasons: Intermittent latency spikes which may […]

KBI 310665 Issue Addressed: *.* Does Not Work For File Dependency

Version Argent Job Scheduler 1306-A or below Date Wednesday, 11 Sep 2013 Summary Addressed the issue in Argent Job Scheduler that *.* is not working in a file dependency Technical Background If *.doc is used, File Dependency will work correctly as expected since it will search for any doc file existing However, if *.* is […]

KBI 310759 Issue Addressed: SQL Queries Fail When Upgrading Argent Job Scheduler

Version Argent Job Scheduler 1306-A or below Date Wednesday, 27 Nov 2013 Summary Addressed the issue where SQL queries fail with access denied error log on upgrading Argent Job Scheduler from 8.0A-1104 to 10.0A-1306-A Technical Background When upgrading from 8.0A-1104 to 10.0A-1306-A, Argent Job Scheduler fail executing SQL queries with access denied error message as […]

KBI 310761 Issue Addressed: Cannot Move Job Diagrams

Version Argent Job Scheduler 1306-A or below Date Wednesday, 27 Nov 2013 Summary Addressed the issue in Argent Job Scheduler that user cannot move Job Diagrams Technical Background User was not able to move Job Diagrams in user view area of Job Scheduler GUI Click For Full Size This issue is addressed in version 1311-A […]

KBI 310763 Issue Addressed: Error Message Shows SQL Query Failed To Add Column Purge_Old_Adhoc_Instance When Upgrading Argent Job Scheduler

Version Argent Job Scheduler 1306-A or below Date Wednesday, 27 Nov 2013 Summary Addressed the issue of getting the error message ‘SQL query failed to add column Purge_Old_Adhoc_Instance‘ when upgrading Argent Job Scheduler on Windows 2000 Server Technical Background In SQL server 2000 the table ‘sys.columns‘ does not exist When SQL query searches for the […]

KBI 310819 Enhancement: Checkbox Option To Add Multiple Alerts For Job Limit Modifications

Version Argent Job Scheduler 10.0A-1402-A And Above Date Friday, 7 Feb 2014 Summary Argent Job Scheduler has been enhanced with a simple mechanism to add multiple Alerts for Job Limit modifications Technical Background Previous versions allow configuring multiple Alerts using Macros – Email Macros or Alert Macros, but adding more macros could make it more […]

KBI 310882 Issue Addressed: Argent Job Scheduler Stops Submitting Jobs And Shows Microsoft ODBC Error After Upgrading

Version Argent Job Scheduler versions 10.A-1312-B and 10.A-1402-B Date Tuesday, 11 Mar 2014 Summary Addressed the issue that Argent Job Scheduler stops submitting Jobs and repeatedly shows Microsoft ODBC Error after upgrading to 10.A-1312-B or 10.0A-1402-B Technical Background Argent Job Scheduler gets some Microsoft ODBC Error in versions 10.A-1312-B and 10.A-1402-B There happens an issue […]

KBI 310884 Issue Addressed: Argent Job Scheduler Calendar Does Not Calculate Leap Years While Forecasting

Version Argent Job Scheduler all versions Date Wednesday, 12 Mar 2014 Summary Addressed the issue that Argent Job Scheduler Calendar does not calculate leap years when forecasting Scheduled Jobs Technical Background Argent Job Scheduler has an issue with calculating leap years It particularly affects when testing Calendar definitions and while performing ‘Forecast of Scheduled Jobs‘ […]

KBI 310938 Issue Addressed: Dependency Jobs Do Not Show The Time Details

Version Argent Job Scheduler versions below 1405-A Date Thursday, 15 May 2014 Summary Addressed the issue in Argent Job Scheduler that the Dependency Jobs do not show the time details Technical Background When Jobs are waiting for Dependency to get satisfied, Argent Job Scheduler GUI does not show the time details of Dependency Jobs Click […]

KBI 311097 Enhancement: Added A New Tab Log Settings In The Configuration Options Screen To Consolidate All Log Settings

Version Argent Job Scheduler 10.0A-1411-A and later Date Thursday, 6 Nov 2014 Summary Argent Job Scheduler has been enhanced with a new tab ‘Log Settings‘ in the ‘Configuration Options‘ screen to consolidate all log settings Technical Background In versions prior to 1411-A, the log settings are split across different tabs of ‘Configuration Options‘ screen To […]

KBI 312003 Argent Omega Terms

Version Argent Omega — All Versions Date Tuesday, 12 July 2022 Summary This article describes Argent Omega terms. Technical Background Argent Omega Argent AT Argent Primary Generator Argent Main Engine Argent Primary Generator Argent Mother Engine Argent Secondary Generator Argent Daughter Engine Argent Offload Generator Argent Trusted Agent Argent Auxiliary Generator Argent Motor     […]

KBI 311157 Issue Addressed: Configuration Options Screen Displays The Backup Node Has Taken Over As The Main Service Node Even After Main Engine Took The Service Back

Version Argent Job Scheduler version 10.0A-1401-A and earlier Date Friday, 16 Jan 2015 Summary Addressed the issue that the ‘Backup Node’ tab in the ‘Configuration Options’ screen of Backup Engine displays a wrong message that the ‘The Backup Node has taken over as the Main Service Node’, even after the Main Engine took back the […]

KBI 312002 Argent Omega Supports Keywords For Customized Alert Context

Version Argent Omega — All Versions Date Tuesday, 12 July 2022 Summary Argent Omega supports Keywords for customized alert context. The feature enables alert context customization to suit any need. Technical Background Examples of Argent Omega supported Keywords is shown below. Example of Keywords for Email Subject Click For Full Size Example of Keywords for […]

KBI 312001 Using Tags In Argent Omega

Version Argent Omega — All Versions Date Tuesday, 12 July 2022 Summary A Tag is a sort string (label) for identification, inventory and tracking You can assign a Tag to Nodes, Rules and Network Ports For example, a Tag can use for filtering at Events screen or SuperMaps or Reports A Tag also can be […]